Find our return portal here: https://www.andlight.com/en/return/
For returns from UK please use the following link: https://returns.andlight.dk/

At AndLight, we offer a 365-day return policy, meaning you can return your order within 365 days of receiving it.

Please note that AndLight does not cover the cost of return. You, as the customer, are responsible for arranging and covering the cost of return shipping.

The products must be unused, in original packaging, and in original condition as when they were delivered. You cannot return orders where the products have been installed or where the original packaging is missing.

NOTE If you, as a customer, have not packaged the return products correctly or in any other way have not acted in accordance with our terms, we can use the option to refund a smaller amount than the return amount.

From the time your return arrives to our warehouse, we have a processing time of up to 20 days to inspect your items and approve your return. We will refund the money to you after our warehouse staff has inspected your items and approved the return. Allow for a payment processing time of 5-7 bank days before the money shows up in your account. A confirmation is sent by e-mail and the refund is always made through the same payment method which you used to make the original purchase.You can read our terms for return here.