AndLight does not cover the cost of return. You, as the customer, are responsible for arranging and covering the cost of return shipping.

All returns must be sent to our warehouse at:

Royal Design Group AB
Porfyrvägen 2
Returavdelningen Gate 1
38237 NYBRO
Sweden

Please include the order number in the package and make sure the package is secure during transportation.

Please ensure that the products are unused, in their original packaging, and in the same condition as when they were delivered. Returns cannot be accepted for items that have been installed or if the original packaging is missing.

You can read more about how and where to return on our return page here. If you return your products from the UK, please use the link here.

NOTE If you have received your order on a pallet, it is important that you also return it by pallet.

IMPORTANT: We do not accept packages sent to parcel shops. If you arrange the return shipping yourself, remember to include delivery to a private address. We do not accept packages sent by cash on delivery.

If you want to cancel your purchase after the product has been dispatched by pallet shipping and refuse receipt of this pallet, we reserve the right to refund 100 EUR less than the return amount to cover already incurred shipping costs.