At AndLight, we always check our packages twice before we send them off. And, if the products you have ordered exceed the measurements of one package, we could have sent your order in several packages. Then you will have received several Track & Trace numbers in your tracking mail.
Make sure all packages have been delivered to your address or picked up at your chosen parcel shop.
However, errors may occur, and we would very much like to correct these errors as soon as possible, so if you are missing a product, please contact us as soon as possible on +45 44 44 62 44 or email us at info@andlight.com.